Privacy Policy

Cocorise Privacy Policy
Last Updated: 25/03
Effective Date: 13/02

Your privacy matters to us. This Privacy Policy (“Policy”) applies to the Cocorise mobile application and related services (collectively, the “Services”) provided by Solstys I.T. (“we”, “us”, “our”, or “Solstys I.T.”).

Cocorise is an alarm and wake-up companion app designed to help users wake up with intention through alarms, sounds, missions, routines, and progress tracking.

This Policy explains what information we collect, how we use it, when we share it, and what rights you may have regarding your information.

By using our Services, you agree to the collection and use of information in accordance with this Policy. If you do not agree with this Policy, please do not use the Services.

1. Changes to This Policy

We may update this Policy from time to time. If we make material changes, we will notify you by:

• updating the “Last Updated” date above,

• posting the revised Policy in the app or on our website,

• and, where appropriate, sending you an in-app notice or email.

Your continued use of the Services after such changes take effect means you accept the updated Policy.

2. Information We Collect

A. Information You Provide Directly

Account Information
When you create an account, we may collect:

• your name or username,

• email address,

• password or authentication credentials,

• profile information you choose to provide.

Alarm and Routine Data
We collect information necessary to provide the core functionality of Cocorise, including:

• alarm schedules,

• selected sounds,

• mission settings,

• repeat preferences,

• wake-up targets,

• streaks,

• badge and achievement progress,

• wake-up statistics and response metrics.

Photos and Camera Content
Some missions may require you to take a photo, such as a sky photo, a made bed, or another visual verification task.

These images may be processed to verify mission completion. We do not permanently store these photos on our servers unless:

• you explicitly choose to save or back them up,

• or storage is required for a technical or support reason.

Communications
If you contact us by email, support form, feedback form, or otherwise communicate with us, we collect the information you provide.

Payment Information
We do not directly collect or store your payment card details. Purchases and subscriptions are processed through Apple’s App Store and are subject to Apple’s own privacy and payment terms.

B. Information Collected Automatically

When you use our Services, we may automatically collect:

Device Information

• device model,

• operating system version,

• app version,

• language,

• device identifiers,

• crash and performance data.

Usage Information

• app sessions,

• features used,

• alarms created,

• alarms completed,

• missions completed,

• settings preferences,

• engagement data.

Log Data

• IP address,

• time and date of access,

• app events,

• technical diagnostics.

Sensor Data
If a mission uses device capabilities such as motion or vibration, relevant sensor data may be accessed to enable that feature. Where possible, such data is processed locally on the device.

Approximate Location
We do not collect precise GPS location unless explicitly stated and authorized. We may infer approximate location from IP address for analytics, localization, or fraud prevention purposes.

3. Analytics, Crash Reporting, and Infrastructure

We may use trusted third-party service providers to operate and improve the Services, including:

• analytics tools,

• crash reporting tools,

• cloud hosting and storage providers,

• authentication providers,

• push notification services.

These providers may process limited personal data on our behalf and only for the purposes we specify.

If we use Google Firebase, it may provide services such as:

• Firebase Analytics for app usage metrics,

• Firebase Crashlytics for crash and error reporting,

• Firebase Authentication for account login,

• Firebase Cloud Messaging for push notifications.

These services are subject to Google’s privacy terms.

4. AI or Automated Processing

Cocorise may use automated systems or third-party AI tools to support certain features, such as:

• verifying mission completion from a photo,

• generating or recommending alarm sound styles,

• providing personalized wake-up suggestions,

• analyzing wake-up patterns or preferences.

When photo-based mission verification is used, images may be securely transmitted to a third-party processing provider for the sole purpose of analyzing whether the mission was completed.

We do not authorize such providers to use your submitted content to train general-purpose models unless explicitly stated and lawfully permitted.

Where AI-based suggestions are provided, they are intended for informational and wellness-related use only. They are not medical advice.

5. How We Use Your Information

We use your information to:

• provide, operate, and maintain Cocorise,

• create and manage your account,

• deliver alarm, mission, sound, and progress features,

• personalize your wake-up experience,

• send service-related messages and support responses,

• improve app performance and user experience,

• monitor usage and fix bugs,

• detect fraud, abuse, or unauthorized use,

• comply with legal obligations,

• enforce our Terms and protect our rights.

Where permitted by law and with your consent when required, we may also use your information to send you marketing communications.

6. Legal Bases for Processing (EEA / UK Users)

If you are located in the European Economic Area, the United Kingdom, or Switzerland, we process your personal data on one or more of the following legal bases:

• Contract: processing necessary to provide the Services you requested,

• Legitimate Interests: for security, analytics, service improvement, and support,

• Consent: where you have explicitly agreed,

• Legal Obligation: where processing is required by law.

7. Information Sharing

We do not sell your personal information.

We may share your information in the following situations:

Service Providers

With trusted providers that help us operate the Services, such as hosting, analytics, authentication, email delivery, support, or mission verification providers.

Legal Compliance

If required by law, regulation, court order, legal process, or governmental request.

Protection of Rights

Where disclosure is necessary to protect our rights, safety, users, or the public, or to investigate fraud, abuse, or security incidents.

Business Transfers

In the event of a merger, acquisition, restructuring, or asset sale, your information may be transferred as part of that transaction.

With Your Consent

When you explicitly ask us to share information or authorize us to do so.

Aggregated or De-Identified Data

We may use or share anonymized, aggregated, or de-identified information for analytics, research, or product improvement.

8. Data Retention

We retain personal data only for as long as necessary for the purposes described in this Policy, including to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.

Typical retention periods may include:

• Account data: while your account remains active and for a limited period after deletion,

• Alarm, routine, and mission data: while needed to provide the Services,

• Crash and technical logs: for a limited debugging period,

• Support communications: as needed to resolve issues and maintain records,

• Payment and invoicing records: as required by applicable accounting and tax laws.

If photos are used only for real-time verification, we aim not to retain them longer than necessary unless explicitly stated.

9. Account Deletion

You may request deletion of your account and associated personal data at any time by:

• using the account deletion feature in the app, if available,

• or contacting us at [insert privacy/support email address].

Upon a valid deletion request, we will delete or anonymize your personal data within a reasonable timeframe, subject to:

• legal retention obligations,

• fraud prevention,

• security needs,

• backup system cycles.

Some anonymized or aggregated data may be retained where it can no longer identify you.

10. Your Rights

Depending on your location, you may have the right to:

• access your personal data,

• correct inaccurate data,

• delete your data,

• restrict processing,

• object to certain processing,

• withdraw consent,

• request data portability,

• lodge a complaint with a supervisory authority.

To exercise these rights, contact us at:

[insert privacy/support email address]

We may ask you to verify your identity before responding.

11. Push Notifications and Marketing

Cocorise may send push notifications related to:

• alarms,

• reminders,

• streaks,

• routine prompts,

• important service updates.

You can manage push notifications in your device settings or in the app where available.

If you subscribe to marketing emails, you can opt out at any time using the unsubscribe link in the email or by contacting us.

12. International Data Transfers

If you access the Services from outside the country where our infrastructure or providers are located, your information may be transferred to and processed in other countries.

Where required by law, we implement appropriate safeguards for international transfers, such as contractual protections or other lawful mechanisms.

13. Children’s Privacy

Cocorise is not intended for children under 13 years of age, or under the minimum age required in your jurisdiction.

We do not knowingly collect personal information from children without appropriate authorization. If you believe a child has provided us with personal data, please contact us so we can take appropriate steps.

14. Third-Party Services and Links

Our Services may include links to third-party websites, platforms, or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before using their services.

15. Security

We implement reasonable technical and organizational measures to protect your information, including safeguards designed to prevent unauthorized access, disclosure, alteration, or destruction.

However, no system is completely secure. We cannot guarantee absolute security, and you are responsible for protecting your own account credentials.

16. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or our data practices, you can contact us at:

Solstys I.T.
Cocorise
Email: cocorise@gmail.com
Website: cocorise.framer.app
Postal Address: 12 rue des carrières, 95300